Revenue & Growth The Second Revenue Engine
Why serving customers better and growing faster stopped being a trade-off, and what agentic AI does to your growth model.
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Serving customers better and growing faster used to be a trade-off.
Most leadership teams are solving AI and revenue growth in different meetings. They are the same problem.
Keynote Speaker · Advisor · AI Educator
Based in Dubai, available internationally.
Trusted by
The idea she brings to your stage.
For decades, growth strategy came in two families. Improve things for the customer, and defend it on loyalty. Improve things for the business, and defend it on margin. The two competed for the same budget, and the customer side usually lost, because it could never prove a revenue number.
Ivy brings a different conversation to your stage, shaped by 11+ years building Customer Success functions from zero inside tech companies, from startups to global enterprises. It sits where AI, revenue growth, and how organizations actually operate meet, and starts from a premise most transformation programs never test:
Agentic AI is the first technology where serving customers better and growing revenue are the same move.
Almost no one has re-planned around that.
95%+
Gross retention
120%+
Net revenue retention
$8M+
In upsells influenced
3
Customer Success functions built from zero
Three talks. Three questions.
Revenue & Growth 
Leadership & Culture The Architecture of Adaptability
Why strategy goes stale faster than organizations can revise it, and how to shorten the gap.
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Digital Transformation The Human Side of AI
The two fears driving AI adoption failure, and how to design a rollout people will actually use.
Learn MoreHere’s how we can work together.
Speaking
Book Ivy for your next keynote, panel, or workshop. She speaks to leadership teams, revenue conferences, and digital transformation summits worldwide.
Book Ivy to SpeakAdvisory
Hire Ivy to align your organization around growth from the customers you already have. She finds where retention and expansion are breaking down, then builds the operating model that fixes it, whether you are starting from zero or restructuring a function that has outgrown its model.
Work With IvyAI Educator
Ivy runs live vibe coding workshops where professionals with no coding background build working AI-powered apps in two hours. She also teaches AI-Empowered Customer Success for teams and individuals.
Explore Courses & WorkshopsWhat clients and audiences say.
“Ivy doesn’t just understand customer success… she understands people. Watching her break down complex frameworks in a way that makes you immediately want to act is rare.”
“Ivy is a master communicator. Her pacing and ability to convey complex concepts in a way that is simple to understand left me looking forward to the next one. I also appreciated how her work was tied to impact and a cause.”
“Ivy has a natural ability to command a room. She combines data, real-world experience, and storytelling in a way that keeps people engaged from beginning to end. She knows how to adapt her message to different audiences while making everyone feel included.”
“One of the most practical and human keynotes I have attended. Ivy makes the complex feel possible.”
