Co-Host of the First Dedicated Customer Success & Revenue Podcast in the Middle East.
Helping you keep the customers you worked so hard to win.
Helping you keep the customers you worked so hard to win.
International Keynote Speaker.
Customer Success Leader.
International Keynote Speaker. Customer Success Leader.
Ivy Forero helps companies turn Customer Success into their second revenue engine, driving retention, expansion, and customer-led growth.
She’s delivered results like 95%+ retention, 120%+ Net Revenue Retention, and $8M in upsells across a $50M portfolio.
Her work spans SaaS and service firms across the U.S., UAE, and EMEA, partnering with Y Combinator–backed startups, Series A+ scaleups, and global brands.
Her keynotes and advisory sessions give leaders a clear path to embed Customer Success as a company-wide growth philosophy, integrate AI without losing the human touch, and build systems that scale.
Ivy Forero helps companies turn Customer Success into their second revenue engine, driving retention, expansion, and customer-led growth.
She’s delivered results like 95%+ retention, 120%+ Net Revenue Retention, and $8M in upsells across a $50M portfolio.
Her work spans SaaS and service firms across the U.S., UAE, and EMEA, partnering with Y Combinator–backed startups, Series A+ scaleups, and global brands.
Her keynotes and advisory sessions give leaders a clear path to embed Customer Success as a company-wide growth philosophy, integrate AI without losing the human touch, and build systems that scale.
ORGANIZATIONS IVY HAS WORKED WITH:
Whether you need strategic leadership, interactive courses, or actionable strategies that deliver results - there’s a way to work together.
Whether you need strategic leadership, interactive courses, or actionable strategies that deliver results — there’s a way to work together.
Choose Your
Growth Track:
For founders and teams ready to embed Customer Success as a revenue engine.
Choose Your
Growth Track:
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Choose Your
Growth Track:
Courses for CS Managers and Leaders, designed to scale your skills, strategy, and impact.
Coming soon
Choose Your
Growth Track:
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Choose Your
Growth Track:
coming soon
Book Ivy for high-impact talks on CS, Revenue & Growth, Leadership, & Digital Transformation.
Choose Your
Growth Track:
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Choose Your
Growth Track:
Conversations with the Middle East’s boldest CS, CX, Sales, and GTM leaders—focused on real-world strategies, AI disruption, and customer-led growth
Choose Your
Growth Track:
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Choose Your
Growth Track:
Thank you!
THE Success revenue newsletter
Weekly insights to grow customer value and revenue — straight to your inbox.
Choose Your
Growth Track:
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Weekly insights to grow customer value and revenue — straight to your inbox.
Whether you need strategic leadership, team training, or actionable strategies that deliver results — there’s a way to work together.
Choose Your
Growth Track:
THANK YOU!
Keynote Topics
